Privacy Policy

1. Overview

StudyVault Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our StudyVault service.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the “Service”).

2. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, password, profile picture
• Profile Information: Bio, learning preferences, educational background
• User Content: Flashcards, study sets, notes, and other content you create
• Communication Data: Messages you send to us or other users
• Payment Information: Billing address and payment method details (processed securely by third-party payment processors)

Information We Collect Automatically

• Usage Data: How you interact with the Service, study patterns, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, access times, pages viewed, referring websites
• Performance Data: Study session analytics, response times, accuracy rates
• Location Data: General location based on IP address (not precise location)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Send you technical notices, security alerts, and administrative messages
• Respond to your comments, questions, and provide customer service
• Monitor and analyze usage patterns to improve user experience
• Personalize your learning experience and study recommendations
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and data storage
• Payment processing
• Email communication services
• Analytics and performance monitoring
• Customer support tools

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security assessments and vulnerability testing
• Employee Training: Staff training on data protection and security practices
• Incident Response: Procedures for detecting and responding to security incidents

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for 30 days after deletion
• Study Data: Retained for the lifetime of your account to maintain learning progress
• Usage Logs: Typically retained for 12 months for security and analytics purposes
• Payment Records: Retained as required by law and for tax purposes

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service:

• Essential Cookies: Required for the Service to function properly
• Performance Cookies: Help us understand how you use the Service
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into usage patterns and performance

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: